SHIPPING & RETURNS
When will you receive your order?
If you order before 12pm on a business day (Mon-Fri), you will be likely to receive your order within a week (or less).
How soon will your order(s) be packed?
All orders will be received and packed for shipping within 1-3 *working days.
What is your mode of delivery?
We use Singpost normal mail (3-5 business days) and Smartpac for trackable mail (2-3 business days). For international orders, it may take up to 10-21 business days. We will NOT be shipping internationally for the time being)
Can I expedite my order?
Drop a note at checkout to let us know and we'll do our best. :)
What are your shipping rates?
- Local Normal Mail - Flat Rate SGD 2
- Local Tracked Mail - Flat Rate SGD 4
- Malaysia & Brunei: SGD 8
- Asia & the Pacific (except Australia, Japan & New Zealand): SGD 10
- All other countries: SGD 15
FREE Local Normal Mail for orders above SGD 30
FREE Local Trackable Letterbox Delivery for orders above SGD 60
FREE INTERNATIONAL Shipping for orders above SGD 80
. . .
For RETURNS
Pls write to us at drawmakesnap@gmail.com within a week of receiving your product(s). We will try our best to make it right! :)