SHIPPING & RETURNS
When will you receive your order?
If you order before 12pm on a business day (Mon-Fri), you will be likely to receive your order within a week (or less). For details, pls read below.
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All orders will be received and packed for shipping within 1-3 *working days.
[ Pls refer to specific delivery/collection dates pertaining to pre-orders ]
*Our working days are from Mon-Fri (excluding public holidays)
Estimated Delivery Time
For Local Orders (normal mail via letterbox) - 3 to 5 business days
For Local Orders (doorstep courier) - 1 to 2 business days
For International Orders - 10 to 21 business days (due to Covid-19, we will NOT be shipping internationally for the time being)
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LOCAL Shipping Rates
FREE Normal Local Shipping for orders above SGD 30
FREE Tracked Doorstep Courier for orders above SGD 60
- Normal Mail - Flat Rate SGD 2
- Tracked Mail - Flat Rate SGD 5
FREE INTERNATIONAL Shipping for orders above SGD 80
- Malaysia & Brunei: SGD 8
- Asia & the Pacific (except Australia, Japan & New Zealand): SGD 10
- All other countries: SGD 15
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For RETURNS
Pls write to us at drawmakesnap@gmail.com within a week of receiving your product(s). We will try our best to make it right! :)