SHIPPING & RETURNS

 

When will you receive your order?

If you order before 12pm on a business day (Mon-Fri), you will be likely to receive your order within a week (or less). For details, pls read below.

. . .

All orders will be received and packed for shipping within 1-3 *working days.
[ Pls refer to specific delivery/collection dates pertaining to pre-orders ]
*Our working days are from Mon-Fri (excluding public holidays)


Estimated Delivery Time
For Local Orders (normal mail via letterbox) - 3 to 5 business days
For Local Orders (doorstep courier) - 1 to 2 business days
For International Orders - 10 to 21 business days (due to Covid-19, we will NOT be shipping internationally for the time being)

. . .

LOCAL Shipping Rates
FREE Normal Local Shipping for orders above SGD 30
FREE Tracked Doorstep Courier for orders above SGD 60

  • Normal Mail - Flat Rate SGD 2
  • Tracked Mail - Flat Rate SGD 5
INTERNATIONAL Shipping Rates (tracked mail only)
FREE INTERNATIONAL Shipping for orders above SGD 80
  • Malaysia & Brunei: SGD 8
  • Asia & the Pacific (except Australia, Japan & New Zealand): SGD 10
  • All other countries: SGD 15

    . . .

    For RETURNS

    Pls write to us at drawmakesnap@gmail.com within a week of receiving your product(s). We will try our best to make it right! :)