SHIPPING & RETURNS

When will you receive your order?

If you order before 12pm on a business day (Mon-Fri), you will be likely to receive your order within a week (or less). 

How soon will your order(s) be packed?

All orders will be received and packed for shipping within 1-3 *working days.

What is your mode of delivery?

We use Singpost normal mail (3-5 business days) and Smartpac for trackable mail (2-3 business days). Both options will be delivered to your letterbox. For larger/bulk orders, we will arrange for local courier to be delivered to your doorstep.

Do you shipped internationally?

We have a curated selection of products on Etsy (for international customers). We'll be adding more items along the way!

Can I expedite my order?

Drop a note at checkout to let us know and we'll do our best. :) 

What are your shipping rates?

FREE Local Normal Mail for orders above SGD 40
FREE Local Trackable Letterbox Delivery for orders above SGD 80

• Local Normal Mail - Flat Rate SGD 2
  
• Local Tracked Mail - Flat Rate SGD 4

Kindly note that we will not be responsible for lost mails if you've selected non-tracked shipping options.

. . .

For RETURNS

Pls write to us at drawmakesnap@gmail.com within a week of receiving your product(s). We will try our best to make it right! :)