SHIPPING & RETURNS

When will you receive your order?

If you order before 12pm on a business day (Mon-Fri), you will be likely to receive your order within a week (or less). 

How soon will your order(s) be packed?

All orders will be received and packed for shipping within 1-3 *working days.

What is your mode of delivery?

We use Singpost normal mail (3-5 business days) and Smartpac for trackable mail (2-3 business days). For international orders, it may take up to 10-21 business days or more. Appreciate your patience.

Can I expedite my order?

Drop a note at checkout to let us know and we'll do our best. :) 

What are your shipping rates?

FREE Local Normal Mail for orders above SGD 30
FREE Local Trackable Letterbox Delivery for orders above SGD 60
FREE INTERNATIONAL Tracked Shipping for orders above SGD 100

  • Local Normal Mail - Flat Rate SGD 2
  • Local Tracked Mail - Flat Rate SGD 4
  • Malaysia & Brunei: SGD 5 (non-tracked), SGD 8 (tracked mail)
  • Rest of Asia: SGD 10 (non-tracked), SGD 13 (tracked mail)
  • All other countries: SGD 15 (non-tracked), SGD 18 (tracked mail)

Kindly note that we will not be responsible for lost mails if you've selected non-tracked shipping options.

. . .

For RETURNS

Pls write to us at drawmakesnap@gmail.com within a week of receiving your product(s). We will try our best to make it right! :)